Privacy policy

Privacy Policy

Last updated: February 18, 2026

1. Data Controller

This website www.solocosebelle.it is operated by:

SoloCoseBelle
Dorsoduro, Venezia, VE, 30123
Italy
Email: info@solocosebelle.it

For the purposes of Regulation (EU) 2016/679 (“GDPR”), SoloCoseBelle acts as the Data Controller of your personal data.

2. Personal Data We Collect

We collect and process the following categories of personal data:

a) Information you provide directly

  • First and last name

  • Billing and shipping address

  • Email address

  • Phone number

  • Account login details (if you create an account)

  • Order details and transaction history

  • Communications sent to us (e.g. customer support requests)

b) Payment information

Payments are processed securely through Shopify and its authorized payment providers. We do not directly store full credit card details.

c) Automatically collected data

When you browse the Website, we automatically collect:

  • IP address

  • Device and browser information

  • Pages visited

  • Date and time of access

  • Interaction and navigation data

This information is collected through cookies and similar technologies.

3. Purposes and Legal Basis for Processing

We process your personal data for the following purposes:

a) Order processing and contract performance

To process and fulfill purchases, manage payments, ship products, handle returns, and provide customer service.

Legal basis: Performance of a contract (Art. 6(1)(b) GDPR).

b) Compliance with legal obligations

To comply with tax, accounting, and regulatory requirements.

Legal basis: Legal obligation (Art. 6(1)(c) GDPR).

c) Fraud prevention and website security

To protect the Website, prevent fraud, and ensure secure transactions.

Legal basis: Legitimate interest (Art. 6(1)(f) GDPR).

d) Marketing communications (where consent is given)

To send newsletters, promotional communications, and information about new products or offers.

Legal basis: Consent (Art. 6(1)(a) GDPR).
You may withdraw your consent at any time by using the unsubscribe link or contacting us.

e) Website analytics and improvement

To analyze traffic and improve user experience.

Legal basis: Legitimate interest or consent (where required).

4. Platform and Hosting (Shopify)

Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products.

Your data may be stored through Shopify’s secure data storage systems and databases. Shopify implements appropriate technical and organizational measures to protect personal data.

For more information, please refer to Shopify’s Privacy Policy:
https://www.shopify.com/legal/privacy

5. Data Sharing

We may share personal data with:

  • Shopify Inc. (platform provider)

  • Payment service providers

  • Shipping and logistics partners

  • IT and hosting providers

  • Professional advisors (accountants, legal consultants)

  • Public authorities when required by law

All third parties process data under appropriate contractual safeguards in accordance with GDPR.

We do not sell personal data.

6. International Data Transfers

Some service providers (including Shopify) may process personal data outside the European Economic Area (EEA).

Where such transfers occur, they are carried out in compliance with GDPR through appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission.

7. Data Retention

Personal data are retained only for as long as necessary for the purposes described above:

  • Order and accounting data: retained for up to 10 years in accordance with Italian tax law.

  • Account data: retained until account deletion or after a reasonable period of inactivity.

  • Marketing data: retained until consent is withdrawn.

After the retention period expires, data will be deleted or anonymized.

8. Your Rights Under GDPR

You have the following rights:

  • Right of access (Art. 15 GDPR)

  • Right to rectification (Art. 16 GDPR)

  • Right to erasure (Art. 17 GDPR)

  • Right to restriction of processing (Art. 18 GDPR)

  • Right to data portability (Art. 20 GDPR)

  • Right to object to processing (Art. 21 GDPR)

  • Right to withdraw consent at any time

To exercise your rights, you may contact us at:
info@solocosebelle.it

You also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali).

9. Children’s Data

The Website is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes. The updated version will always be published on this page with the revised “Last updated” date.