Frequently asked questions
Where are your products manufactured?
All our products are manufactured in Italy and made with authentic Murano glass. Our lighting pieces and home decor items are crafted by skilled Italian artisans, following the tradition of Venetian glassmaking. From Murano glass chandeliers and table lamps to wall sconces and decorative objects, each piece reflects the quality, elegance, and craftsmanship of Made in Italy design.
Are the lamps and chandeliers handmade?
Yes, all of our lamps, chandeliers, wall lights, and home decor pieces are handcrafted. Small variations in shape, color, or finish may occur, making each piece unique and adding to its artisanal character.
Can I customize a lighting piece?
Yes, some of our lighting pieces can be customized in size, color, finish, or composition. If you are looking for a specific solution, you can contact us and we will be happy to help you create the right piece for your space.
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
How do I assemble it?
The product will be shipped with specific assembly instructions for optimal installation.
It will be wired according to the electrical and safety standards of the destination country.
Light bulbs are not included.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
